Move WEBMIP_TEX from andy/shelves to main WEBMIP documentation area.
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Documentation/SupportingDocumentation/WEBMIP_TEX/fs_scope.tex
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Documentation/SupportingDocumentation/WEBMIP_TEX/fs_scope.tex
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\svnidlong
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{$HeadURL$}
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\section{System Scope}
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The primary objective of the system is to allow Agents to submit
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enquiries for meter related works and services without the involvement
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of I\&C staff. The secondary objective is to produce one or more meter
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work quotations to satisfy each submitted enquiry, again without the
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involvement of I\&C staff, and make these quotations available to the
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Agents for acceptance.
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The scope boundary for the system can be defined via the work
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flow required. The scope starts once an enquiry is initiated and ends
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once the provided quote has been accepted, rejected or lapsed (after 90
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days).
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\subsection{Within Scope}
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The following stated requirements are listed as in scope and will
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facilitate the functions and operation of the webMIP system.
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\begin{enumerate}
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\item Collect enquiry details for meter related works in the form of a
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questionnaire completed by a registered webMIP user (see Appendix \ref{sec:AppendixDataItems}).
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The meter related works details collected are limited to the
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following job types:
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\begin{enumerate}
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\item Installation of new meters;
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\item Request for OFGEM Meter Accuracy Test (OFMAT);
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\item Exchange of meters;
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\item Removal of meters, including
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{\textquotesingle}Adversarial{\textquotesingle} removal of meters;
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\item Relocation of meters;
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\item Purchase of Automatic Meter Reader (AMR) and/or Energy Management System (EMS) for an existing meter module.
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\end{enumerate}
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\item Facility to upload documents relating to an enquiry. Maximum
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size of file 3 megabytes, maximum size of files relating to an enquiry
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10 megabytes.
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\item The facility to download files stored within the system.
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\item A bulk upload process with simple validation that will allow users
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to upload system data items into webMIP.
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\item The ability to provide an automatic quotation for enquiries that
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meet the correct requirements (see Automatic quotation scope below).
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\item Provide the facility for specific I\&C users to upload a manual
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quotation for enquiries that webMIP is unable to produce and automatic
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quotation.
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\item To provide the facility for users to accept/reject manually
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uploaded and automatically created quotations via a web browser.
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\item To scan uploaded files for viruses and malicious content and
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remove offending files
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\end{enumerate}
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\subsubsection{Automatic quotation scope}
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The rules in Figure \ref{fig:AutomaticOrManualFlowChart1} (page \pageref{fig:AutomaticOrManualFlowChart1}) show the
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scope for the production of automatic or manual quotations. In addition
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to these rules, works where there are no meter modules, housings, etc.
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known to the system that meet the requirements of the submitted enquiry
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will result in a manual quotation.
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\subsubsection{Manual quotation scope}
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Where the system is unable to produce a quotation, the system provides
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automatic emails to I\&C and appropriate agent users, informing them
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that this is the case. The system supports a manual process of
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uploading a quotation document generated off{}-line and making it
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available to the third{}-party. The system has no knowledge of the
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contents of the manual quotation.
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\subsubsection{Communication scope}
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The system will provide communication in the form of email and web
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page requests. The system will send email to users of the system,
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these emails may where appropriate include system generated
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attachments. The system will be capable of emailing quotes to users
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where appropriate.
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\subsection{Out of Scope}
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The system will not provide the following functions or requirements that
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are deemed to be beyond the scope of the system at this point in time.
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\begin{enumerate}
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\item Where the third{}-party requires communications to be via
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telephone, fax or the post this is performed manually by I\&C staff and
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not by the webMIP system;
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\item Managing Procurement, Planning Scheduling and Despatch activities
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for the I\&C value chain;
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\item Any changes to off{}-line systems required to accommodate
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on{}-line quotations;
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\item Any changes required to SAP Blueprint in order to accommodate
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on{}-line quotations solution;
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\item Automated interface to any of the existing systems/off{}-line
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databases;
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\item Tracking of the processes used to generate manual quotations;
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\item Production of {\textquotesingle}ad{}-hoc{\textquotesingle}
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management information reports;
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\item Management of customer queries and complaints;
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\item Management of any variations that occur on accepted quotations;
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\item Supplier specific end customer uplifts for quotation pricing;
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\item Supplier specific, end customer customised quotations with letter
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heads;
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\item Manage supplier acceptance of quotations where the method of acceptance occurs outside of the system e.g. through telephone, email, fax, etc.;
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\item Manage quotation preparation for jobs handled manually;
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\item Quotation generation for jobs received via supplier sent bulk .CSV
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files;
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\item Automatic generation of quotations deemed as bespoke or
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non{}-standard;
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\item Facility to validate quotation details and pricing provided by SAP
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Blueprint.
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\end{enumerate}
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